Terms of service

Terms of service

These terms and conditions apply to all our offers and contracts for deliveries and services. Please note that in B2B different terms and conditions apply. Deviating or additional agreements will be confirmed by us in writing. Guarantees and article properties beyond those described in the catalog are not guaranteed. All products are intended for decoration and store equipment.

2. offers, prices:
The offers and prices are subject to change and are valid ex warehouse St. Pölten. Technical changes, color deviations as well as price changes e.g. due to raw material or foreign exchange fluctuations are reserved. All prices in the webshop are gross unit prices in Euro including the respective legal value added tax (except for dealers and partners with access authorization) Subject to prior sale. We reserve the right to charge a minimum quantity surcharge of Euro 15,- net for orders below a value of Euro 40,-. With the publication of the new catalog all old price quotations lose their validity.

3. delivery + transport damages:
We deliver ex works, net. Transport costs are calculated according to expenditure. For all parcel service deliveries in standard size up to 10 KG within Austria-Germany, we charge a flat rate of 13.00 Euro net per package. This flat rate includes packaging and transport of the goods. Unless you agree otherwise with us, we reserve the right to make partial deliveries. Island surcharges will always be charged additionally. Freight forwarding shipments according to expenditure. Prices are available on request. No matter if material, manufacturing defects or transport damages: Please claim all defects immediately. Visible transport damage must be confirmed by the carrier on the shipping documents. The goods must be returned to us properly packed by the buyer.

4. Exchange and Return Policy. Order without risk:

4. exchange and return right. Risk-free order:
Basically, you can return all original packed items to us within 14 days. Unfree packages are not accepted in principle. Excluded are items specially made or procured for you. All articles that are offered as yard goods cannot be returned for quantities below the original lengths. Digital prints are made to order and cannot be returned. To meet the deadline, it is sufficient to send the goods to us. Unfree returns will not be accepted. If the goods cannot be sent by you by mail, a timely notification is sufficient. Due to the additional expense, we charge a 10% restocking fee for returns that are sent back without defects. For the return we charge a flat rate per package Euro 15,- net and for forwarding shipments at least Euro 85,- within Austria + Germany (Switzerland on request).

Address: please contact us - we will inform you about the return address.

Check the goods at your leisure but please understand that any use of the goods beyond this can lead to a significant loss in value, which must be replaced by you in the event of a return.

5. terms of payment:
Delivery is made against cash on delivery , direct debit or payment in advance. If you are in arrears with the payment of the purchase price, the amount of the purchase price during the delay with five percentage points above the respective prime rate according to §1 of the Discount Rate Transition Act of June 9, 1998 to pay interest. If a higher damage caused by default has occurred, we shall be entitled to claim it, in particular all reminder costs and any extrajudicial collection costs incurred shall also be reimbursed.

6. retention of title:
We retain title to the delivered goods as security for all claims to which we are entitled from the present and future business relationship until all balances have been settled against the customer and its group companies. Our ownership extends to the new item created by processing the goods subject to retention of title. The customer shall manufacture the new item for us to the exclusion of his own acquisition of ownership and shall keep it in safe custody for us. This shall not give rise to any claims against us on his part. In the event of processing of our reserved goods with goods of other suppliers whose ownership rights also continue in the new item, we shall acquire co-ownership of the new item together with these suppliers - to the exclusion of any acquisition of co-ownership by the customer - whereby our co-ownership share shall correspond to the ratio of the invoice value of our reserved goods to the total invoice value of all co-processed reserved goods. The customer already now assigns his claims from the sale of goods subject to retention of title from our present and future deliveries of goods with all ancillary rights to the extent of our co-ownership.

7. place of performance, place of jurisdiction and applicable law:
Place of performance for all deliveries is St. Pölten. The place of jurisdiction, insofar as the customer is a merchant, for all direct or indirect legal disputes, including any actions on bills of exchange or checks, is St. Pölten. The contractual relations are exclusively subject to the law of the Republic of Austria.

8. data protection:
We process your data for order processing and for the maintenance of the ongoing customer relationship.

9. liability notice:
Despite careful control of the content, we assume no liability for the content of external links. For the content of the linked pages are solely responsible for their operators.

10. warning:
In case of assertion of claims of any kind from copyright, competition and trademark matters, we ask you to contact us immediately, so that unnecessary litigation, warnings and costs, can be avoided. In case claims of the above mentioned kind are complained about, we already promise here that we will immediately check the complaint before a final legally binding clarification and, if necessary, take precautionary remedial action, so that a possible danger of repetition is bindingly excluded. A cost note of a lawyer's warning without prior contact would then be rejected by us due to non-observance of a duty to mitigate damages. In the event of unnecessary or unjustified warnings and follow-up measures, we expressly reserve the right to respond with a negative declaratory action.